2let2 Ltd is committed to protecting your privacy and complying with the General Data Protection Regulation and the Data Protection Act 2018.
2let2 Ltd is the data controller and Imogen Lewis is the person responsible for data protection compliance. You can contact us at 2let2 Ltd, 97 Wyeverne Road, Cardiff, CF24 4BG, or by emailing enquiries@2let2.com.
This website visitor privacy notice explains how we collect and use information when you visit or contact us through this website.
When someone visits this website, we may collect standard internet log information and details of visitor behaviour patterns. This can include online identifiers such as IP address, operating system and browser type.
We use this information to report aggregate website usage, improve the website and understand how visitors interact with our pages. These uses are in our legitimate interests.
Cookies help the website function and help us understand how it is used. You can usually refuse or delete cookies through your browser settings. More information about cookies is available at www.allaboutcookies.org.
We do not sell your personal information.
Where necessary, website visitor data may be processed by our website host, analytics providers, technical support providers and professional advisers. We only share data where this is necessary for the operation, security or improvement of this website, or where required by law.
Personal data is kept only for as long as necessary for the purpose for which it was collected. Some website visitor data may be retained for up to three months.
Where data is used for analytics or reporting, it is anonymised or aggregated where possible. Data is stored within the UK or European Economic Area, or with organisations operating under GDPR-compliant safeguards.
You have the right to be informed, to access your personal data, to request rectification or erasure, to restrict or object to processing, and to request data portability where applicable.
To exercise your rights, please contact us at enquiries@2let2.com. More information about your rights is available from the Information Commissioner’s Office at ico.org.uk.
Where we rely on legitimate interests to process your personal data, you have the right to object to that processing. If you object, we will stop processing the relevant data unless we can demonstrate compelling legitimate grounds for continuing, or unless processing is needed for the establishment, exercise or defence of legal claims.
If you are unhappy with how we use your personal data, please contact us first so that we can investigate and respond.
You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/concerns.
At 2let2 we do everything we can to make sure our clients receive the best possible service. If you have a complaint, please contact us so that we can investigate and respond.
If you remain dissatisfied after our internal complaints procedure has been exhausted, you may refer the matter to The Property Redress Scheme. Details of that scheme and timescales for referral are available through our complaints procedure.
Cookies are small text files placed on your computer by websites that you visit. They are widely used to make websites work, improve efficiency and provide information to site owners.
We use cookies and similar technologies to understand website usage and improve the visitor experience. By using our website, you agree that we can place these types of cookies on your device, subject to the choices available in your browser settings.